Returns & Exchanges
Your satisfaction means everything to us. If something isn’t right, we’ll help you fix it — quickly and hassle-free.
🌿 30-Day Guarantee
You can return or exchange eligible items within 30 days of delivery. We accept returns on unused, unopened, and undamaged items.
📦 What Can Be Returned
- Unused items in original condition
- Unopened packaging
- Wrong item received
- Damaged or defective item
- Order issues within 30 days
🚫 What Cannot Be Returned
- Used cleaning brushes or sponges
- Opened or damaged packaging (not caused by shipping)
- “Change of mind” after the item has been used
- Bundles missing components
- Clearance or final-sale items
- Gift cards
🔁 How to Start a Return
- Go to our Return Portal (or contact us).
- Enter your order number + email.
- Select: Return or Exchange.
- Print your prepaid return label.
- Drop it off at USPS / UPS.
Tip: Keep your tracking number until your refund is complete.
💳 Refund Timing
- Refunds go back to your original payment method.
- Processed within 3–5 business days after we receive your return.
- You’ll receive an email confirmation when it’s completed.
🔄 Exchanges
We offer free exchanges for wrong, damaged, or defective items. Replacement items ship as soon as your request is approved.